We pride ourselves on making it easy and convenient for you to use your benefits.
Simplicity & Support
VBA keeps things simple. We pride ourselves on being adaptable, accommodating and flexible. We are easy to contact: members can chat with us online, communicate via email or call us toll-free. We make it convenient to find a provider—you can choose one yourself or we can help you find the one who’s right for you.
Scope & Scale
VBA offers a vast network of access points—more than 80,000 for vision (including optometrists, ophthalmologists and retailers) and 396,000 for dental. Our plans offer a large selection of lens products at all price points, and discount options for covered vision and dental products.
Legacy
We've been providing cost-effective benefits since 1965 as a non-profit corporation founded by optometrists. We are proud to continue that legacy by offering exceptional customer care and access to the latest optical products to meet your needs.
Values in Vision…and Beyond
VBA’s values are a core part of our company, setting the foundation for everything we do today and into the future.
- Integrity – We do the right thing at all times.
- Dependability – We are accountable, reliable and deliver on our promises.
- Loyalty – We are passionate about our members and their vision care needs.
- Respect – We appreciate everyone’s differences and respect varying points of view.
- Family – We put family first, and understand that our members do the same.
- Energy – We infuse energy into everything we do.
- Teamwork – We collaborate with each other and with our members.
- Excellence – We make every effort to exceed expectations.
- Learning and Improvement – We are always seeking ways to better our products and services for the benefit of our members.
