We’ve always considered providers our partners. We’re here to support you in providing quality eye care to our members.
Simplicity & Support
We pride ourselves on making it easy and convenient for you to work with VBA by taking the hassle out of claims and submission. We do everything electronically, from claim submissions to authorizations, meaning you can access your patients’ eligibility and coverage 24/7.
Scope & Scale
We understand that finding the right optical solution for our members requires comprehensive product knowledge. Through our extensive network of labs offering a wide range of products, you can help meet the needs of our members.
Support from Expert Representatives
At VBA, our representatives are available to offer helpful information. Our Provider Relations Coordinators are here to guide you through using our portals, explaining member benefits and understanding your monthly payments.
Values in Vision…and Beyond
VBA’s values are a core part of our company, setting the foundation for everything we do today and into the future.
- Integrity – We do the right thing at all times.
- Dependability – We are accountable, reliable and deliver on our promises.
- Loyalty – We are passionate about your patients and their vision care needs.
- Respect – We appreciate everyone’s differences and respect varying points of view.
- Family – We put family first, and understand that you and your patients do the same.
- Energy – We infuse energy into everything we do.
- Teamwork – We collaborate with each other and with you.
- Excellence – We make every effort to exceed expectations.
- Learning and Improvement – We are always seeking ways to better our products and services.
