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    We’re Here to Answer Your Questions

    We understand that offering your members access to vision benefits is critical. With VBA, it doesn’t have to be complicated.

    Here we provide answers to the most frequently asked questions. You can also review Member questions on the Member FAQ page.

    General Information
    Lines of Business

    Commercial, Group Vision

    • Member access to vision care offerings
    • Tailored plan designs featuring custom underwriting for companies with as few as 10 employees
    • Plans that allow for contacts and glasses within the same benefit period
    • A growing network of ophthalmologists, optometrists and retail providers

    Commercial, Individual Vision

    VBA Solo offers options to give your members access to vision care beyond employer-sponsored plans. Partnering with VBA Solo can be a simple way to earn more for your organization. We’ll also streamline the selling process for you. VBA Solo partners will be provided with a full suite of marketing tools for promotion:

    • Digital Ads
    • Email Copy & Visuals
    • FAQ Sheet
    • Overview Brochure
    • Plan Overview Sheets
    • Social Media Posts
    • Website Copy
    Importance of Vision Benefits

    Offering the right vision benefits may not only increase member satisfaction, but it may also improve their overall health.

    Vision care exams can identify vision problems, as well as serious health conditions such as diabetes, high blood pressure, high cholesterol and a few types of cancer before symptoms may even appear. Discovering any of these health problems at a time when it may be easier to treat and cure could reduce the overall medical costs for care.

    Customer Care

    Our customer care representatives are available to answer member questions Monday through Friday, 8:30 a.m. to 6:00 p.m. ET.

    VBA In-Network Providers
    VBA Provider Network

    VBA adds new providers each day through active recruiting of independent and retail providers. Our vast network of more than 80,000 access points includes optometrists, ophthalmologists and retailers.

    Plan Information
    Group Size

    The minimum group size begins as low as 10 eligible employees.

    Base and Buy Up Plans

    Giving your members the choice in their vision plan allows each person to select the coverage to best meet their visual needs, style preferences and budget. Our plans can include the option for glasses and contacts within the same contract period.

    Service and Material Frequencies

    We can help you design plans with 12 or 24-month exam and/or material frequencies. Your organization has the option to offer 12-month frequencies for children while maintaining 24-month frequencies for adults.

    Lens Enhancements

    Your organization can determine lens enhancement coverage for employees.

    Under most plans, eyeglass lenses are covered or discounted when visiting a VBA in-network provider for eligible members. Additional lens treatments or materials may be covered or discounted in base or buy-up plans for lens enhancements such as:

    • Anti-reflective coatings
    • Blue light materials and/or coatings
    • UV protection
    • Progressive lenses
    • Tinted lenses
    • Photochromic lenses
    • Mirror lenses, etc.
    Funding Types

    Available funding types include:

    • Company Paid
    • Employee Paid
    • Contributory
    • Self-Funded